Our Quality Management Approach: 

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ASJ Solutions takes a quality management approach which ensures that we provide the SEAPORT E customers with top service, meet schedules, and cost performance factors.  ASJ Solutions will be working together with a common Program Management Team as defined by the statement of work for each of the proposals submitted for the Seaport-e-contract, a web-based application for sharing data for geographically separated team members; and drive quality products and support through a tailored, cost-effective, Quality Controlled/Quality Assurance (QC/QA) program.

 

Our quality management approach includes customer feedback, planning, personnel reviews / evaluations, and recognition.  ASJ Solutions strives for continuous business process improvement that persistently elevates core processes to a higher standard. In pursuit of this goal, we will develop a Continuous Process Improvement Plan (CPIP), using aspects of Lean process management and Six Sigma analytics.  At ASJ Solutions, we not only highlight best practices but will move beyond to force changes in the paradigm of routine, day-to-day work practices.  Rather than think about what has always been done a certain way, we think about what could be done differently to save time, reduce cost, and improve results.  We will focus on our CPIP internally for all complex procedures in every corner of ASJ Solutions to improve customer support, cost-effectiveness, and technical approaches for the benefit of our customers.